Operations Managers (F&B) – Riyadh, KSA

Job Title: Operation Manager (F&B Multinational) – Saudi Arabia

(KSA – freedom to move him/her anywhere in the kingdom, Riyadh, Jeddah, or Dammam)


We’re hiring two experienced Operation Managers for one of the world’s biggest F&B multinationals.

Company: Confidential

Location: Saudi Arabia

Salary: SAR 22K / Month

The right candidate must be based or willing to relocate to KSA.

Must have 3+ years’ experience in a similar position.

Must have 7+ years of restaurant-based experience.

Fully English-fluent candidates are preferred.

The hiring company will provide a work visa.

Start Date: ASAP

Reporting directly to the Country Operations Manager.


Position Objective:

  • Is responsible for business results for the restaurants in his/her scope in terms of revenue and profits achievement, customer attraction and satisfaction, operational excellence and enhanced people capability


Job Role & Responsibilities:

Sales and profitability:

  • Set tactical objectives for own area and find ways to grow sales and maximize profit margins
  • Follow up proper introduction of new products and solid execution of promotional campaigns
  • Lead by example and talk to customers to get first-time impressions and improve brand image
  • Build robust partnerships and/or networks with key governmental and business bodies or institutions


Operational Excellence

  • Manage stores P&L results and support lower-level managers to achieve required objectives
  • Drive continuous improvement culture and spot areas to increase economies of scale and productivity, i.e., transactions per labor hours
  • Ensure that restaurants are well maintained, adequately staffed and customers are satisfied; avail necessary tools and systems to measure their satisfaction
  • Ensure all restaurants team members are certified and constantly trained on all aspects of the operations; attend certification sessions and provide feedback as needed.
  • Has high visibility in the field by visiting the market stores based on pre-defined criteria and providing periodic feedback to lower-level managers.
  • Periodically assess product performance and recommend new strategies to improve current performance.
  • Set mechanisms and approaches to optimize the cost elements and maximize the profit margins.



Business Growth

  • Liaise with key stakeholders to execute the expansion plans and get the new builds ready on or before the set opening dates.


People Management

  • Conduct interviews and select the right candidates based on the recruitment matrix
  • Assess performance of the team and construct development plans
  • Lead recognition activities promoting the right culture in terms of demonstration of organizational values, excellence at the workplace, etc.



  • Ensure compliance with company policies and procedures (including health and safety policy), local rules and regulations.
  • Recommend policy updates.



  • Exceptional planning abilities
  • Strong analytical skills; Evaluate overall performance by gathering, analyzing and interpreting data and metrics.
  • Strong communication and leadership skills
  • Ability to recognize opportunities to improve the bottom line.
  • Ability to lead in a fast-paced, changing culture.
  • Strong organizational and administrative skills
  • Proven problem-solving and negotiation abilities.
  • Excellent interpersonal and communication skills
  • Manage relationships/agreements with external partners/vendors.
  • General knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service etc.)
  • Familiarity with MS Office and various business software (e.g. ERP, CRM
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